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Nilfisk Production Kft. - Claim Administrator -student assistant

Létrehozva: 2021-07-23

Hirdető: Zyntern.com Kft.

Jelentkezési határidő: 2021-08-14


Apply through this link: https://bit.ly/3wZkGvD

Elvárások

QUALIFICATIONS 

  • Excellent oral and written communication skills in English (mandatory)  
  • Customer service experience (is a plus)   
  • SAP experience (is a plus) 
  • Microsoft Office 

 

PERSONAL SKILLS 

  • Work independently, proactive
  • Customer Focus and Teamwork 
  • Close attention to detail and accuracy  
  • Understand sense of urgency (escalate when necessary) 
  • Desire to work in a fast-paced environment that is focused on success and continuous improvement of quality and process 

 

Pozíció leírása / feladatok

 

CLAIM ADMINISTRATOR 

(SALES AND SHIPPING SUPPORT TEAM) 


 RESPONSIBILITIES 

  • Support and oversee mainly the claim workflow, and partly the return workflow 
  • Assists with claims set up, process claims, issues and documentation 
  • Manage daily distribution of new claims to ensure effective customer service and monitor them until final resolution 
  • Update claims system with updated accurate information 
  • Register all claim into out third party warehouse's quality system 
  • Handle incoming requests on e-mail & via claim system relating to questions or problems associated with claims 
  • Reviewing the claim requests and effectively managing the assignment, collaborating with various teams across the operations group and ensuring proper execution 
  • Responds to customer inquiries quickly, accurately and in a professional manner. Offers first level problem resolution to customers and escalates inquiries appropriately 
  • Perform daily tasks presented by your coordinator 
  • Work closely with your claim coordinator and other S&SS colleagues and with other departments internally and externally 

 

Amit kínálunk

  • Part-time job (25-30 hours/week)
  • Competitive package 
  • Good office and team environment 
  • Challenging and interesting assignment in a dynamic multinational environment 
  • Scandinavian Company Culture 
  • Trainings for professional development 
  • Free gym access and complimentary coffee, tea in the office 

Elvárt nyelvismeret: angol - felsőfok (tárgyalóképes szint)

Elvárt munkatapasztalat: Pályakezdő/friss diplomás

Foglalkoztatási forma: Részmunkaidő 4 óra,


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