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Retail Support Representative - German Speaking

Létrehozva: 2019-07-24

Hirdető: BP Business Service Centre Kft.

Jelentkezési határidő: folyamatos

Join our team and advance your career as a/an

                                                                                                                        RETAIL SUPPORT REPRESENTATIVE with German language knowledge

If you join us as a Retail Support Representative you may have the following responsibilities:

  • be the first point of contact for BP telephone and/or any written form of enquiries from both new and existing customers and stakeholders
  • log, assign, track progress and take ownership of customer queries and requests from receipt to completion, recording progress of these on a regular basis
  • ensure timely and accurate data entry, storage, retrieval, maintenance and updates while maintaining data security
  • interacting with customers and stakeholders in a professional, friendly and efficient manner
  • carry out Retail specific financial tasks, pricing and reporting activities on a regular basis
  • support and maintain databases and contract management tools end-to-end 


As a Retail Support Representative you will make a significant impact by:

  • provide accurate information to both business customers and support teams through the correct use of all information technology systems
  • maintaining our reputation by your professional and helpful attitude towards our customers
  • being the face and voice of one of the largest global energy company 


For a Retail Support Representative role we have the following requirements:

  • fluency in English and in German languages
  • customer oriented approach
  • flexible, motivated personality
  • 0-2 years of relevant experience in the field of Customer Service or in SSC environment is an advantage 


At BP, we provide the following environment & benefits to you:

  • a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable
  • possibility to join our social communities and networks
  • chill-out and collaboration spaces in a modern office environment
  • learning opportunities, language courses and other development opportunities to build a lasting career
  • different bonus opportunities based on performance, wide range of cafeteria elements
  • life & health insurance, medical care package
  • company laptop
  • phone for private usage
  • opportunity to work from home: up to 2 days / week based on team agreement 


Apply here: https://jobs.bp.com/job/hungary/retail-support-representative-german-speaking/198/12325441


Elvárt nyelvismeret: német - felsőfok (tárgyalóképes szint); és/vagy: angol - alapfok (alapvető társalgási szint)

Elvárt munkatapasztalat: Pályakezdő/friss diplomás

Foglalkoztatási forma: Teljes munkaidő,

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